Frequently Asked Questions

Find answers to common questions about FollowRoster, our features, pricing, and how to get the most out of your Instagram analytics.

Getting Started

FollowRoster is a no-password Instagram analytics tool. Enter a public username and we scan public follower data to show unfollowers, accounts that don't follow back, recent follows, and engagement insights.

Features & Functionality

Subscriptions & Payments

Privacy & Security

Technical Support

Instagram & Growth

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Frequently Asked Questions

Getting Started

What is FollowRoster?

Is FollowRoster free to use?

Do I need to log in with my Instagram account?

How do I get started?

Is my data secure?

Features & Functionality

What exactly does the unfollower tracker do?

How accurate is the unfollower detection?

Can I see who visits my profile?

What are 'Top Engagers'?

Can I track multiple accounts?

How often is my data updated?

Subscriptions & Payments

What are the subscription plans?

Do you offer a trial period?

Can I cancel my subscription anytime?

What payment methods do you accept?

What is your refund policy?

Do you offer discounts for annual billing?

Privacy & Security

Will FollowRoster access my Instagram account?

Is FollowRoster affiliated with Instagram?

Can I use FollowRoster safely without risking my Instagram account?

What data do you collect from me?

Do you comply with privacy regulations?

Can I export my data?

Technical Support

What if I encounter a technical issue?

Why isn't my account data loading?

Why do some unfollower lists appear empty?

What if my analysis is taking too long?

Is there an API for developers?

Instagram & Growth

Why did I lose followers?

How can I grow my Instagram account?

How can I know which content performs best?

Does FollowRoster help with engagement?

Can I use FollowRoster for my business account?

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